Dearborn Motors Ford

Very accommodating service dept. Good shuttle service while they work on your vehicle.

Awful. Was lied to about base cost of inspection then forced to do repairs for a pass when I know the repairs weren’t needed because our vehicle had been fully inspected before we set out on our cross country trip and full list of things to fix when we got to destination was provided. None of those were even listed as issues and 1, maybe even 2 should have been caught in the inspection. Called twice for service manager, told both times he would call back but never did. Avoid this place.

I have been a customer of Dearborn Ford for 30 years. Good service. Professional, knowledgeable staff. Highly recommend Dearborn Ford.

Gail,(service rep.) was excellent; Saturday morning, battery failed in my 2013 F150 Lariat, Gail said to bring it in and they would try to fix it. Got it there by noon, a few hours later Gail called and said a battery cell had failed and a new battery was installed. Very impressive how Gail/Dearborn Ford really stepped up to get it fixed so quickly which really made a difference in my day. Thank you Gail for being professional and so helpful.

I had excellent service ... right from the start with Chris and Casey. A little bit of a mix up with the mechanic but they got it all sorted out and got me to work on time and brought my car to my work when it was done. Thank you to Vern and Robert also. Everyone was very helpful