BMO Bank of Montreal

In relation to the Unicity BMO, I dread making my card payments. I seriously have anxiety over the wait times, I have a job and can’t wait half an hour in line. There are 4 stations but never staffed. If we are lucky, only 2 tellers. I spoke to the manager Marc before Christmas, didn’t care. Lots of employees laughing in their glass cages, but never any real help. Can’t wait to cancel my BMO card and move to Avion. Sorry BMO, he ruined it for me.

Went to this branch in early December to open an estate account as a result of my deceased mother. The papers were to have been sent to Kenora for signatures of the other Executor of the estate. After several follow ups, and messages from the Kenora Branch (which by the way were never returne by the Br.) the papers have still not arrived. We are unable to deposit funds into the account as it is "frozen". In speaking with Rachelle, she assured me everything was A- ok. As of today...nothing.