Bayfield Carpet Inc

We had a fabulous experience with Kevin and the team at Bayfield. We had carpet installed in our main floor bedrooms, and in most of our fairly large basement. We ran into a minor manufacturing issue and Kevin was incredibly helpful and attentive. He drove up to our build (quite a ways out of town) to take a look and was on the phone with the manufacturer right away to have it resolved. From the first visit with samples and lots of great advice, to the amazing install team, we were thrilled!

We ordered some f...

We ordered some flooring back in June gave a deposit of $50.00. Since that time we were both diagnosed with Cancer and were unable to pick up our order. We went to your store to get our deposit back. We were treated very rudely even though when we called yesterday we were told it would not be a problem. What kind of company are you that you have no compassion what so ever. Word of mouth carries a lot of weight is it worth losing future customers for $50.00 ? Rude people do not belong in Customer service. We will post on Facebook as well.