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Phoned at 2.45pm on Saturday for a reservation for three , no answer ,was told by recording I would get a call back . waited for three hours , no call back at all. I find that quite ignorant . I do not recommend it to any Body
Really good food and service
I went to WPB for a late lunch meeting. My server was fantastic. Respected our space but made sure we had everything we need. I had the burger and it was cooked perfect. The atmosphere is great. And the patio is pretty sweet. Will return with my wife for a romantic evening. Thanks.
The food was just okay but the service was very poor. Server left us too long before acknowledging us. The restaurant is small and overcrowded. The food was okay, nothing special. The pork was overcooked and dry. The owner mentioned to us before we ordered our dessert that other people would love to have our table. We were seated at a table for 4. You could tell she wanted to rush us out to put 4 people at our table. I found that attitude very arrogant. Needless to say, we skipped ordering dessert there and went elsewhere for coffee and dessert. We would definately not eat there again.
My Experience at the West plains bistro was wonderful as it always is, The owners George and Irene are one of the nicest couples and perfect business partners. When you walk into the bistro, the atmosphere and decor really makes you feel cozy, at home and you don’t get the vibe some fancy restaurant’s give off that your going to spend an arm and a leg for a tiny plate of food. The staff that work at the bistro are mostly in the family that owns the place, Irene’s daughters Leah, Kara and Shannon are some of the main faces at the bistro. The other members of staff are all helpful pleasant and I have received exemplary service every time I go to eat at the bistro. The West plains bistro is always clean, tidy and organized, from the bar lounge area to the small intimate dining room. A history of the restaurant; The West Plains Bistro is a family owned, Dutch background family serving a good variety of European food all through the day from the eggs Benedict and amazing quiche to the chicken pot pie at lunch time and the pan seared apple glazed pork tenderloin and unreal goat cheese tower at dinner time. From the head chef Corie Rider to his Sous chef Corey Smiley, the talent in the tiny kitchen is unmistakeable. Chef rider has been in the industry for fifteen plus years with catering experience to running the fire hall in Mississauga. I have had a few chances to meet him and he is one of the nicest down to earth guys you will meet and he has no problem taking time to explain his methods to you, the passion he has in his food is unmistakable and it shows every time one of the superb staff takes the plate to the table. And now onto what I ate, I had the Pan Seared Pork Tenderloin, the tenderloin of pork served with fresh thyme and a spiced apple glaze. On a bed of roasted potatoes and fresh day vegetables. The pork is pan seared then fired into the oven to finish while the other components are constructed. The plate looks amazing, its the 5 potatoes as a bed for the veg and the pork, its all stacked in the centre of the plate with the sauce on top and drizzling around the plate. The spiced apple sauce is tangy, but doesn't take away from the other flavors and the pork was cooked perfectly. And everything just seemed to be amplified by the atmosphere. At night they have candle lit tables with the perfect amount of house lights to make a date perfect, or a business meeting enjoyable. In closing, the West Plains Bistro is a night out you wont forget, be careful however book ahead because it fills up every night and they have at least 2 seatings on the busy nights! I would recommend this place to anyone looking for an affordable night out that you will remember for months to come!
My husband and I decided to try this restaurant a couple of weeks ago, on our first "alone" night -- without the kids. We just recently moved to Burlington and were not the least bit dissapointed. Because we called in the reservation last minute, we were able to get "bistro" seating, so it wasn't the most comfortable seating ever -- it was still cozy and the food more than made up for it. We had the soup and pasta special and a half litre of wine - which was paired perfectly with the entrees. The bread and balsamic dip was the perfect opening. The only thing I can point out was at the end, it got rather packed and we sat there quite some time waiting to clear the bill. Other than that, it was a fantastic experience and I would not hesitate to go back or recommend it.
We have visited WPB several times and enjoy mostly for lunch. Friendly staff, service a bit slow but a nice atmosphere. Water is nice with the cranberry touch. Owners come and chat to you and if the weather is nice the patio is a great addition to the restaurant. The food is very good especially the mussels in curry sauce.
Had the fixe prix Taste of Burlington: salmon and short ribs, and a strip steak for the third entree. Plentiful, no rush to order, served cheerfully and promptly, and preparation was excellent. Lots of juice with first course of NZ mussels in a curry sauce - finished every spoonful of sauce. Red pepper soup was very flavourful... breads beforehand fresh and warm... desserts of creme brulee and lemon cheesecake were better than homemade. Went at 5pm to beat the rush.
Went to this restaurant by chance as a visit to our first choice was so noisy we couldn't stand it. This place has a nice atmosphere, pleasant music, and great food. The rack of lamb was just about the best I have tasted. The breads are very nice. The wine is pricy, but I find that at most places.
We were looking forward to dining out for our Anniversary and chose the WPB. Great service and pleasant people. Lamb shank with mashed was OK... mashed was warm rather than hot but tomato sauces added a lot of flavour and warmth. My wife enjoyed her salmon and also the salad. Breads were fresh. Both coffees were weak, the cappucino OK but a strong chickory flavour in my decaf which I wasn't use to (& chips in coffee mug). The wine list was limited, mostly highly marked up plonk so stuck to glasses.
We went to WPB for the first time today, on a recommendation from my golf pro. The food was superb. The soup, a roasted red pepper with goat cheese and basil, was outstanding. I ordered the Sirloin sliders with frites and it was one of the best I've ever had. We can't wait to go back for dinner !!
My mom and I visit west plains for lunch and dinner on a regular basis. it is by far our favourite restaurant in burlington! the food is always delicious and the dessert is undeniably great! I would reccommend this restaurant to anyone and everyone. The menu looks small but the food is that good that you dont need anymore options!!! Enjoy
We tried about half of the Taste of Burlington menu's and we voted West Plains Bistro the best overall value for what they offered. Our food was excellent. The desserts are delicious and our meal was prepared to perfection. A great atmosphere. A special place
I recently had dinner at the west plains bistro for this taste of burlington event. our meal consisted of three courses at a cheaper price. i had the pork, it was over cooked and dry while the sauce was tasteless and i would much rather not have had it at all. my wife had the salmon, it was cooked properly but again the sauce needed work, bland and did not go with the fish at all. then there was the service, our waitress seemed take her sweet time and when we asked for a glass of water she rudely asked us "oh thats all your having". my experience at the west plains bistro was anything but a pleasant one i will definatly not be returning due to the lack of standards of food and service.
Great place! Nice cozy atmosphere, not too loud, interesting menu and good service. I came here with my mother for Saturday lunch and it was exactly the type of place I was looking for. Our food was fabulous and delicious, I will surely be returning!
Have to say, the best quiche I've ever tasted. Their desserts are very fresh and generous enough to share. Great service and atmosphere too!
This is a very busy place. I love the ambiance but it was a bit warm on this particular day due to the sun beaming in the big front windows. I was wishing they'd turn the ceiling fans on just to circulate some air. Our server was busy as they were understaffed. She poured tap water into our Pellagrino glasses and did not replace it. Strike one. The Mushroom Crepes were fantastic as usual and my husband loved the Brie Flatbread. The apps were also very nice. We asked for dessert and the bill came before we even looked at the dessert list. Strike two. After dessert we asked for our bill and handed the server a $40 gift certificate to be deducted. The bill came without the G. Certificate taken off. Strike three. I can be forgiving but she seemed a little out of it. Definitely not focused on us. I felt embarrassed for her. We will return but hopefully with a different server. Overall, a pleasant experience.
Everything was absolutely amazing. i would reccomend this place to everybody. The server was very nice and helpful and everything went smoothly. The owners are also very nice. The decoration was very nice too. The patio is like you are in another country. I will definitly be returning.
Recently accompanied my 85 year old mother to have a nice luncheon and selected The Bistro based on being there for dinner previously and its delightful ambience. Service was prompt but unhurried. It is a delightful time spent over lunch. (Dinner has been a bit busy when we last were there). The oatmeal cake for desert was a real standout. The tea stays good and hot in the little tea 'chafing' servers - great idea! We like the fact that the Bistro is a little bit different - even though a bit 'tight quartered'..we are looking forward to visiting in the summer (if not sooner) to enjoy sunshine on the unique patio. A tad more 'polish' on the wait staff would surely raise your establishment to a 10.
We had a reservation and was accommodated immediately upon arrival. Although not a large place the atmosphere and entertainment was warm and enjoyable. To top it off the food and service was outstanding. This is our new favorite place. See you soon.
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