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Dirty glasses and over priced food.
We had food delivered to our hotel in Cornwall after a 13 hour drive. They didn't give the delivery driver our room number. They didn't send any cutlery or napkins for my family of 4. They didn't send any condiments for my husbands burger so he had meat on a bun. Very disappointed as I've never had a bad experience with East Side's. :0(
Great service and a delicious meal consistent with what i expect from this restaurant. The garlic bread was fresh, the arrabbiata sauce (Hell's Kitchen chicken) was spicy, and the service was friendly. Their Spanish Coffee wasn't as good as I'd expected, but a decent cup of coffee is a rarity in most restaurants... My only complaints are that the temperature inside was cold, and the booths seem a little cramped.
Excellent service and flavor. Beer is cold. Smoothie was smooth. Bread was garlic-y. Salad was crunchy and delicious. Sausage was spicy. Restaurant decor was fun and appealing.
East sides unsed to be my fav. restaurant thier food was always cooked with the upmost quality, but as i was eating my salad i discovered a worm in it and the manager came out and apologize in a very snobby way! I was very disappointed with her actions as she still made me pay for my meal. My waitress on the other hand was wonderful she tryed to convince the manager this was an very unfair dicision!! The food after that was very disgusting....all dryed out. I will never go back there ever!! As this expirience grossed me right out
Upon visiting recently for a friends birthday I discovered that the restaurant which used to be my favorite is no longer. The chicken was over cooked to the point it was almost burnt, the sauce had a weird taste to it, leaving me for once unable to finish most of my meal The salad also had rotted lettuce in it. I was rather disappointed and have found others to agree that the restaurant has gone down slightly.
yes, no interact is a bother, but why let one thing ruin everything. i love the resturant, the food, the serving staff, and the atmosphere. i was in the southeast (US) for the winter and i visited lots of resturants and they dont even compare. i, aswell as ppl i'v brougt there, will visit again!! keep up the good work and great staff!!! A++++
Excellent choices of food. I have never had a bad meal here. Service is a bit slow, but we did go on Saturday evening! Very nice people and nice atmosphere.
I'm sorry to bring up the same problem as the previous review however, having no interact for payment option is not a helpful service. This restaurant hasn't obtained an Iteract machine for many years which is too bad as the food and service have been very good every time. I cannot think of any restaurants whom do not possess this payment method.
The food is excellent, and the draught is always fresh. Service is friendly, if a little slow sometimes. Restaurant cleanliness is good. Again, the drawback is the lack of Interac as a method of payment. This is unacceptable now. It shows a lack of focus on the customer and looks like a cash grab when they want you to use an on-site ATM. I suggest everyone use credit cards as they pay the fee.
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