I have been taking my various machines in to Mike for years now. Mike knows everything there is to know about every brand of machine out there and can repair any one of them. He definetly knows what he's doing. He has a full range of machines in his shop for sale, and gives lessons to anyone who purchases one. You can count on good service with this business.
A couple years ago I was in the market for a new machine. Being new to the sewing and quilting world, they took the time to walk me through different machines, sit with me at the demo machines and actually took the time -where as most places didn't. They were knowledgeable, friendly and so helpful! Their service is above and beyond and I'm thankful!
I needed a part for my machine. They were prompt at calling me back to let me know they had it in stock. When I went to the store, they were very friendly. I will definitely be back!
A year back in my old Bernina sewing machine the inside plastic gear was cracked. It was replaced with a new gear and the machine cleaned for a reasonable cost. I'm using it for occasional sewing repairs. Very happy with the service.