I recently started an online order to purchase a new washer. I contacted Brandon at the Brockville, Ontario store to change the order from delivery to pick up. Brandon was very knowledgeable and extremely efficient. He made the necessary changes, sent a confirming email, and offered further assistance. I have never had such professional, courteous attention from a company’s customer service representative! I give Brandon five stars and the Brick should give him a promotion and a raise! Lire plus
AN EXCELLENT SALE WAS MADE BY MYSELF AT LACEY'S YESTERDAY.PURCHASED A SECTIONAL AND A POP UP COFFEE TABLE IN LESS THAN 20 MINUTES. TOLD SALES LADY EXACTLY WHAT I WANTED, WHEN I NEEDED IT FOR AND IT WAS DONE. SO HAPPY WITH MY PURCHASE AND A LOVELY, KNOWLEDGABLE SALES LADY TO HELP MAKE MY DECISION.THANK YOU, LACEY'S
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Everytime I go to the Brick I get excellent service. I had to buy a mattress for myself. I am very pleased with the product. Because they didn't tell me about the mattress and bed pick up for 40$, they came today and picked it up for free. Also, they took my old oven for 20$ even though I bought the new one from Leon's and not them. Leon's charges 30$. If you go to the Brick ask for Wanda or Gary. I get very good service from them. They are honest and not at all pushy. Lire plus
Helpful knowledgeable staff. Excellent selection. Love that the business is independent and local. Children's books in French and English is a plus! Lire plus
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