Dynasty Spas

Dynasty Spas I the actual worst company I could have bought a hot tub from. When I bought it I was told it had a 5 year warrant. It has been 2 and half years since I bought and it is not working anymore. I talked to them and they said the warranty is expired and the parts I need are not available. They told me to winterized the tub but the tub doesn’t run. They were the worst people I have ever dealt with. I would never ever ever buy even a bottle of spa solution from them. Go anywhere but there

I came into Dynastyspa where I first met the salesman Len. Shook mine and my hubby’s hand to make an incredible deal for an Aquarius hot tub. Promised in July 2020 that we would get it in 3 months. Told now not until January 2021. How do you fill it in dead winter?? We paid a deposit then put more down Aug 5th as you asked. Making people feel that they are in good hands and then doing this is not ok. Be careful Your money is NON-REFUNDABLE!!!

We purchased the Neptune Adriatic spa from Dynasty at the Red Deer Home Show in March 2019, installed in October 2019 and 12 months later has continued to be a problem free and enjoyable year round hot tub! Manufacturer improvements have made this a solid performing tub and have enjoyed its many features from the powerful jets, LED lighting, Bluetooth Sound System and easy to maintain features. Above all, staff at the Red Deer location are very pleasant and provide great feedback and advice!!

We got a Aquarius model from Dynasty Spas about 3 months ago, we used it almost everyday since then and still are in love with this part of our day. There is nothing that compares to a good soaking in the tub to let your muscles relax and rest. We had a small leak in the plumbing after set up and service department was right on it a fast as possible to be fixed and back up and running. No complaints over here thats for sure.?

Terrible customer service once your money is in their hands.