I moved with this company is august of 2016, multiple items were broken and they billed us for time that we hadn't booked (they came an hour early despite them calling and us saying we wouldn't be ready until the booked time since we were coming from the airport). I had a very hard time getting ahold of them but when I did they said they would reimburse us. I haven't heard from them since then despite multiple attempts to contact, no reimbursement recieved a year later!