Roaming Rovers

Please do not board your dog here. It is overcrowded, smelled HORRIBLE, some dogs were crowded into the tiny enclosure on the side of the house, and the others inside were barking and one employee was yelling at them to make them stop (apparently she thinks this works???). Showed up to find my dog crated and absolutely reeking of excrement. Find somewhere else if you can at all manage it, literally no other kennel I've used has had such blatant problems.

DOG OWNERS BEWARE OF THIS PLACE

Dog lovers beware!! Anyone who cares about their dog would not leave their dog here if they knew what went on behind closed doors! The outside areas for your dog are VERY small and accommodate a large number of dogs. I came to pick up my dog and found an electric collar on her neck!! The owner had absolutely no right to put an electric collar on my dog (or any other dog) without owner consent - I was appalled! Also upon arrival I could hear the owner, Joanne screaming "shut up" at the dogs!

My dogs LOVE Roaming Rovers!

I have been to a lot of dog daycares, and Roaming Rovers is by far my favorite. Joanne is the most caring, and compassionate person I have met in the business. My dogs are always so happy to go to Roaming Rovers, because they know they get to spend the day running around in the woods, splashing in puddles, and playing with their doggy friends. There is no place around that compares to them!

Hard Working!

Hi there! I'm a consistent visitor of Roaming Rovers. After reading the last review I just couldn't help but point out a few facts that the last lady must have missed! For one, there is plenty of fenced in areas, two small individual runs to the opposite side of the big run, and a very large, wide open fenced in area for dogs to play in out back. Yes, this company is in her basement, but it is also suited for the business itself! It's not like a place a family of people can live in, although there are 3 different areas that dogs can hang out in, one room with a nice warm fireplace for during the winter, along with couches and dog beds. I constantly see the dogs running, roaming, around outdoors, outside of the fenced areas, with supervision. Staff regularly ask customers when they are arriving, so the dogs are not running loose when they arrive. Also, there are closing times for every business running, and as a small business, I imagine that Joanne must plan around her business hours a lot. Her team of staff are all very nice, talented and extremely hard working. They don't just sit around, for sure. They not only care for the dogs themselves, they also clean the entire facility for all the dogs to live in. So, if a dog were to come home dirty, it surely wouldn't be the facility itself, but the fact that the dog may have enjoyed a nice roam around outside with other dogs. It's truly great what everyone at Roaming Rovers does, with grooming, breeding, boarding, day care... I don't think anyone else could take on as much as they do, and still love their jobs as much as they do!

NEVER take your dog here!!!

I took my dog to Roaming Rovers for day care and my first impression over the phone was really positive. I was thinking that this would be a place I could take my dog regularly. I was very wrong. When I dropped my dog off it was a house that has a very long rocky driveway and the daycare area is in her basement with small fenced area along the side. I thought with all the wood and land around it that there would be BIG areas for dogs to run that was fenced in but I did not see anything like that! There is no place for the dogs to roam or run around, that I could see. I noticed walking into the office that there was something off, I couldn't hear any of the dogs and all the fenced area was covered with traps. The reason I take my dog to daycare is if I have to work late, I explained that before arrive and then all of sudden at the end of the day I got a Extremely rude phone call from the owner telling me the they are closing NOW!!! I said sorry about a million times and was able to get to the house ten minutes after she was "so called closed", she went on and on how she had to pay her employees over time all how I made her miss appointments ect, ect. but I only say her and no employees. She ended up charging me a crazy amount of money for 10 extra minutes and was so RUDE, NASTY and down right mean! Unprofessional, does not even cover the word to describe this experience. I could understand if my dog was horrific and bad but that wasn't even the case. I paid and got out of there as fast as I could! My dog smelt so bad and was so dirty that I had to have him groomed ASAP, so no wonder she wouldn't show me the facility! This is one of the worst kennels I have ever seen across Canada!