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On Easter Friday, I ordered the family dinner online for pick up. I had to call in because I could not order a burger online but then I was told that they no longer make/sell hamburgers! My son had to go elsewhere to get one. The roll was only white and was like a mini hamburger...not the nice rolls that they use to have before the renovation and menu changes. The roasted potatoes came overcooked and soggy as were the fries. I will not order from this Swiss Chalet again.
Had a late lunch yesterday with a friend, she used a coupon that didnt specify only one per TABLE their was just two. The manager was not client friendly the waiteress was not much better. You will never see use there again, by the way we have grey hair. So for ageing.
I had to wait 30 min for my food. Finally I got up and left. Ordered delivery, many times, a lot of times order wasnt 100% right. No big deal I'm not picky. One time driver came early so no one was home so no food but I got charged. I spoke to both managers both times I felt I bothered them. It's been 3 weeks still waiting for my money but they take money put of your CC right away. They are not customer oriented. I'm not ordering ever again.
Not happy, the mason jars are terrible, trays with waxed paper was terrible , it disintegrated when the food was wet . Our grandson had a problem.. no chicken strips (his favourite) , no baked potatoes, hardly any healthy choices ! Won’t go back again .
went to Swiss chalet on Bayfield St. Barrie Fist they gave me water in a mason jar( what happened to regular glass. Then they served the meal on a tray that has like a wax paper under the food( ya I want wax paper in my mashed potatoes or chicken with gravy) ?
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