Thistle Fish & Chips

fabulous food is consistent i live in Guelph & i go to Burlington. Just to have a treat in the Thistle Fish & chippy

The fish portion ...

The fish portion was good and cooked well but price is a bit high. I ordered water with my meal because pop fills me up too much. I was given a very small glass and when I requested a larger one I was told that they are not allowed to use the large pop glasses for water because they could run out!!! Seriously?! Poor customer service. The plates are too small for the portions, I had a mound of fries with the fish on top and no where to properly place the fish to cut into it without the fries going all over the table! What is with the small sized dishes and cups?? The tartar sauce comes in take out packets which is a pain to use as you have no room on the plate for the food let alone tartar sauce! The restaurant is very old and outdated. It could use a little makeover. Comes across as dumpy and cheap but with high food prices. The menus are old and faded and there is very little selection. I might return for take out so that I can eat my Meal on a proper plate and have a decent sized glass of water but I would NEVER eat in there again! We asked if it was seniors day because it seemed the majority of the population that goes there is above 65! Lol.

Great Fish and Chips

A bunch of us ordered from this place and I was very skeptical considering I have had some great fish and chips from England. Nothing beats the UK still but this place is good. The chips are good and the Halibut is fantastic. The portion size is great too. It's a bit pricey especially if you want two fish. I didn't feel sick after, the fish was well cooked. The service was great too, they gave us all the condiments and cutlery we needed.

So-So Food and Rude Service

For some reason, the Thistle has a reputation of having really good fish and chips. Over the years, the quality has definitely declined and so has the service. I recently ordered take-out and I discovered it was incomplete when I got home. I went back the next day for an adjustment and was treated very rudely by the person on cash and offered no apology for the error. I was also informed by this person that "they have been doing this for 27 years and have a policy as to how orders are filled" implying that I was being less than truthful about the fact I stated. I have never dealt with such a rude and unwilling person in the restaurant industry. Definitely not worth it.

Melt in your mouth fish!

The first time I had fish and chips from Thistle it was takeout and it was amazing!!! The haddock is the best I've ever had and their halibut is so tender it melts in your mouth!!!! The fish is thick and hearty and the batter does not over whelm the meal. The chips are cooked perfectly,crispy on the outside and tasty on the inside:) The decor is a little out dated and the mirrors everywhere are a little off-putting but if you can get past that then your dining adventure will be most pleasant! The handful of times we have dined in, we have had the same server who is very attentive and friendly and remembers details about us from the last time we visited which makes being there that much more comfortable. They were accomidating to my picky son and brought crayons to keep him entertained. The menu is hugely authentic Scottish and you can order haggis if it tickles your fancy as well. Will definittely go back and recommend this to everyone:)