Be Carefull
I purchased one of their refurbished steam ovens, they said would have a 15 month warranty. The unit was never tested and was broken on delivery. Bob has put the responsibility on a company that they purchased the unit called Return trax. Neither company has done anything about it as of yet. Bob has been very unprofessional by just directing blame on Return trax.
Réponse d'entreprise 14 octobre 2010
We have received your review and we are sorry that the experience was not to your satisfaction and assure you that this is not in line with the client services we take pride in offering everyday for the past 60 years. As you are aware, we have located an exact replacement refurbished oven The replacement is here, please contact us to arrange replacement. Please speak to Gordon Faulkner directly . We are committed to offering a positive experience to all of our clients.