Customer service sucks if your purchase isnt in stock. Paid for a couch before xmas and 12 weeks later it still hasnt arrived though promised within half that time. Not once did Leons contact me with an update on delivery status.
Have bought stove, washer and dryer and last week two sofas. Customer service excellent. Prompt delivery. Competitive prices. Overall superb experience.
Leon's Guelph has the worst customer service. The General Manager Carlos is arrogant and condescending. They miscommunicated the delivery time and refused to come back at the end of the day to deliver my couch. The couch was suppose to be protected before it was delivered and it was not and is now stained. I will never purchase another piece of furniture from Leon's again and I am in the process of refurnishing my entire home.
We had a nice shopping experience last Friday. They have a great selection of furniture which is very well priced. We purchased a coffee table for our new home. Another thing I liked was that the sales people were very friendly and knowledgeable. I will recommend Leon's to everyone looking for new home furniture.
We purchased a corner desk from the Guelph store and were given an excellent deal. They delivered the product on time and were very courteous. I am very happy with the way things went - very smoothly!