Driver came to my house but put a slip on the door w/o knocking. I was home all day. Now I have to drive to Kingston to pick up. According to the slip they were here at 3pm, but I found the slip at 230pm, 30 min before they wrote down
Terrible service. My package was supposed to be delivered 5 days ago! I still dont have it and now I have to go and pick it up myself. The only phone number is a recording with zero useful information with messages recorded in both languages and no indication of their opening hours. Worst business ever.
The most useless courier. Purolator is the only courier that cant find my address every single time, everybody else manages just fine, Im on a residential street in the City so it really isnt that difficult.
This is the only shipping company that cant seem to figure out my address. If my normal driver is on vacation or happens to be sick my parcels will not arrive and they seem to refuse to put any details about my road in their system. I just tracked a parcel and it If i could give zero stars I would. Purlotor... come on!s been sitting at the Kingston Ontario location for two days with a note saying there is a problem with me address yet no phone call and Ive been in the shop 3 times this year!