Brutal
I also discovered C - Tech carpet cleaning through an advertisement on Teambuy. Seemed like a good idea at the time. On two occassions that I had the company booked to do a cleaning, no one showed up. No problem, I am flexible even though I waited around for hours. When Ravie showed up the following day he was apologetic. Great. He cleaned one room and a hallway as well as an 8 x 10 area carpet as well as a very small area rug. It took him about 20 mins and he was "done". The carpets looked fine to me and I told him that I would probably recommend the company to others. My family and I left for the day/night so that the carpet would dry. Upon our return I was horrified to see two enormous stains on my upstairs carpet. They were not there before. I don't know much about carpet cleaning but obviously something happened because of the moisture. I contacted Ravie right away and asked him for help. His response was cold and rude. He claimed absolutely no responsiblity and told me it must have been one of my kids that caused the stain. What? Seriously? Anyways, other emails occurred and I realized that this man had absolutely no integrity. Great lesson for me but still not sure what to do about the carpet!