On Sat,Jan 19th 2019, I visited this shop after seeing there Facebook market place advert in heavy snow under -22c only to found rude behaviour of staff. I requested to see humdifier? After seeing I found item was used and had damaged packing. So I started looking other box and was about to open and staff said you cant open more box as it would difficult to repack for them and its just $15. I told, since you do not have return policy want to be sure before buy and he told me either buy or leave.