Leon's Furniture

I had to go to another warehouse to pick up my couch which was kinda a pain but they did have it on stock so I was able to pick it up right away. So I caint complain.

We have been cust...

We have been customers of Leons many times. Recently went in to look for a gas dryer...we were given the business card of David S (general manager) took pictures of the dryer (including the price) that we were interested in...Left the store to do some research and called back 3-4 days later to purchase, and order the dryer (which we were told was on sale for another week). Spoke with David, and he told us that we couldn't get it for the price he had shown us, was very abrupt on the phone, didn't offer any alternatives, and basically just wanted to end the call. We had 1000$ to spend on this dryer, but I guess Leon's didn't care enough to work with us, or provide good customer service. So we purchased one at Tepperman's in London instead. Once bitten, twice shy...we will never purchase from Leon's again, and will let our friends know about this experience. Do yourself a favour- go elsewhere.

Horrible customer service.

VERY disappointed with the lack of customer service.Spent around $2000 on furniture and the delivery was delayed. I called multiple times to speak to my salesman and he never returned my calls. Whenever I go into the store to make a payment on my furniture my salesman is sitting with the other employees on the showroom sofas, never once has come over to greet me or follow up on my purchase. Once my furniture is paid off I will never step foot in that store again.

Large warehouse, OK selection

I am in the market for a new Dining set, so I decided to check out our local Leon's. My 1st impression when entering the store was that their sales staff were bored! I saw several staff lounging on couches looking like they were ready for a nap. I was not greeted when I entered the store. I walked around a bit before someone with a large, over stuffed folder came to help me. He seemed knowledgeable about what they had on the floor - but not really about specifics about what was available on order. He gave some suggestions for putting together pieces of furniture, based on what he thought matched - but when we put them together they were totally different in color and design. I could tell even from a great distance that the two pieces were not the same. They did not have very many sets available - that included hutches and servers. The tables were all crammed in one small section of the store, making it hard to get a feel of the size and shape of each table. It was hard to even sit at one, they were so close together. I did not make any purchases today, as I was simply looking. When I left the store, I no one seemed to notice or care. The man that had served me was now lounging on a very comfy looking couch. What a nice job that is!