They were incredibly efficient in expediting in getting a new Bertazzoni steam oven installation. The oven’s pump quit shortly after purchase. We had bought from a different vender, but had problems getting repairs. Once Genier’s took over, it was handled so professionally. They had called several times to check on our progress. Wish we had bought from them in the first place.Lire plus
Was very happy with the service I got from Diane. I was able to purchase product over the phone and it even came in sooner than expected
LeonaLire plus
Was super helpful in walking me through some basic testing to isolate the problem. Picked up a universal repair kit and installed it myself, all thanks to their help. Freezer is back up and running
Thank you for your service above and beyond.
Highly recommended!Lire plus
I love Canadian Tire and yes it can be a pain looking for a product but most stores operate this way. It is a self serve business model which has been in effect for years since I worked for one of their stores back in the 1970's.
Lire plus
I was at the Westbank location on December 20th, from the start Elke provided genuinely warm & professional customer service. While there an unexpected personal matter/phone call happened, she remained calm (I was in a full panic) & had a unique way of providing comfort and empathy at a time I needed it most. Her customer service alone stood out, however her kindness & genuine care is something I will never forget. Thank you Elke, I won't forget your kindness & wish you so much in return :)Lire plus
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