Audio-Video Electronics
2/5
Ouvert à 09:00
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Up 2-4450 Juneau St, Burnaby BC V5C 4C8
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2/5
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    mgfgfd
    Par

    Audio-Video Electronics

    This was was the worst customer service experience I have ever encountered. The service manager was going to get back to me with an estimate for my TV repair. After I asked him to hurry because I am waiting for estimates from another shop as well, he started shouting at me to go ahead with the other shop and that he is NOT doing any repairs for me. I tried to reason with him but was only getting abuse in response, so I hung up the phone. Since when is comparison shopping is a crime?

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    oldclock
    Par

    this store is an ...

    this store is an authorized Samsung repair shop. I brought my broken Samsung monitor and after 2 months I had to send it to Samsung. They didn't even open the box. When I was picking up my monitor - the technician came out, opened box and started testing it. I said: "don't worry - Samsung will fix it...". He didn't listen, finished testing, then inserted monitor up side down into the box that I couldn't even close it. Rude and unintelligent. Receptionist tries her best but he is her boss...

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    bobtheelectrician33
    Par

    audio video electronics

    Possibly the worst customer service and even more so, ability to fix anything electronic i have ever seen. I wouldn't trust this company to replace batteries in my remote control. Avoid this business if at all possible.

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