do not order from...
do not order from here!! Their return policy states this. "We process returns within 10 days of their receipt. Due to the large number of transactions in Halloween, all returns in October are processed in the first 10 days of November. • During the Halloween season, we do not accept returns postmarked on or after October 25th." They would not process my return despite I did not receive item until Oct 28, never wore it, all cardboard and tags attached, etc. No way I could have worn it. Beware.
Réponse d'entreprise 22 mai 2015
We are sorry to hear about your disappointment. Our returns policy is linked to every page on our website and we are surprised that you did not consult our returns policy or contact us prior to purchasing (especially considering the delivery was after October 25th). Our returns policy is consistent with the Halloween industry practices. Unfortunately there has to be a cutoff date for returns as there have been some abuses in the past.
