They were incredibly efficient in expediting in getting a new Bertazzoni steam oven installation. The oven’s pump quit shortly after purchase. We had bought from a different vender, but had problems getting repairs. Once Genier’s took over, it was handled so professionally. They had called several times to check on our progress. Wish we had bought from them in the first place.Lire plus
I love Canadian Tire and yes it can be a pain looking for a product but most stores operate this way. It is a self serve business model which has been in effect for years since I worked for one of their stores back in the 1970's.
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Was super helpful in walking me through some basic testing to isolate the problem. Picked up a universal repair kit and installed it myself, all thanks to their help. Freezer is back up and running
Thank you for your service above and beyond.
Highly recommended!Lire plus
I was at the Westbank location on December 20th, from the start Elke provided genuinely warm & professional customer service. While there an unexpected personal matter/phone call happened, she remained calm (I was in a full panic) & had a unique way of providing comfort and empathy at a time I needed it most. Her customer service alone stood out, however her kindness & genuine care is something I will never forget. Thank you Elke, I won't forget your kindness & wish you so much in return :)Lire plus
Was very happy with the service I got from Diane. I was able to purchase product over the phone and it even came in sooner than expected
LeonaLire plus
Think the person who gave you only one star must have been playing an April fools joke-letter written April 1. I have always found your prices quite competitive and sales staff available and willing to assist. The store is also usually clean and tidy. I definitely will continue to shop here.Lire plus
Was very impressed with this business. The salesman was knowledgeable, helpful and pleasant. Had it delivered from Penticton to our home in Oliver. They phoned the morning of delivery and gave a two hour window for delivery and they were definitely on time. The 2 gentlemen were wonderful. Very polite, efficient, and polite. If I need another appliance I would go to this store first. Free delivery and take away of old product was definitely a bonus to us.
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